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Privacy Policy

Last updated: 08/01/2025

1. Who We Are

IntroAgents - Connect Agents & Providers | The Future of Lead Generation is a lead generation and introducer platform that connects individuals and businesses ("Leads") with independent third-party service providers, such as accountants, financial professionals, tradespeople, and other business service providers.

IntroAgents - Connect Agents & Providers | The Future of Lead Generation is operated by:

FormationData Systems Ltd

10 Brooklands Court,

Kettering Venture Park,

Kettering

Northamptonshire

NN15 6FD

Company number: 16398949

Email: support@threepipers.com

Some websites that link to this Privacy Policy may be white-label marketing websites operated by independent IntroAgents affiliates ("Agents"). These sites collect information on behalf of IntroAgents for the purposes described below.

For the purposes of UK data protection law, FormationData Systems Ltd is the Data Controller unless stated otherwise.

2. What Information We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Telephone number
  • Business name
  • Business address or location
  • Details about services you are seeking
  • Any additional information you choose to provide via forms or communications
  • IP address and basic usage data (via cookies and analytics)

We do not knowingly collect special category data (such as health or religious information).

3. How We Collect Your Data

We collect data when you:

  • Submit a form on IntroAgents - Connect Agents & Providers | The Future of Lead Generation or a white-label agent website
  • Speak to us by phone, email, or messaging
  • Interact with our website (cookies and analytics)

4. How We Use Your Data

We use your data to:

  • Respond to your enquiry
  • Carry out a discovery or qualification call
  • Match you with appropriate service providers
  • Share your details with trusted third-party service providers who may contact you
  • Administer commissions and introductions
  • Improve our services and websites
  • Meet legal or regulatory obligations

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you submit your details via a form and agree to be contacted
  • Legitimate Interests – to operate our introducer business, qualify leads, and connect you with relevant providers
  • Legal Obligations – where required by law

You may withdraw consent at any time (see Section 9).

6. Sharing Your Data with Third Parties

This is a core part of our service.

We may share your data with:

  • Independent service providers (e.g. accountants, advisers, tradespeople) in order to fulfil your request
  • IntroAgents affiliates ("Agents") who operate white-label websites
  • CRM, telephony, email, and IT service providers acting as data processors
  • Legal or regulatory authorities where required

All third parties are required to:

  • Use your data only for the intended purpose
  • Keep your data secure
  • Comply with applicable data protection laws

We do not sell personal data to unrelated third parties.

7. White-Label Agent Websites

Some websites using this Privacy Policy are operated by independent IntroAgents Agents.

When you submit data on a white-label website:

  • Your data is collected on behalf of FormationData Systems Ltd
  • FormationData Systems Ltd remains the primary Data Controller
  • The Agent acts as a data processor or joint controller for lead handling and commission purposes

Agents are contractually required to comply with data protection law and may not use your data outside the IntroAgents platform.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary, typically:

  • Active enquiries: up to 24 months
  • Introductions that convert: up to 6 years (for accounting and legal purposes)

Data may be anonymised for analytical purposes.

9. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact:

📧 support@threepipers.com

10. Cookies

We use cookies to:

  • Analyse website traffic
  • Improve user experience
  • Track marketing performance

For more information, please see our Cookie Policy.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data, including secure systems, access controls, and contractual safeguards with third parties.

12. International Transfers

Where data is processed outside the UK, we ensure appropriate safeguards are in place, such as UK GDPR-approved contractual clauses.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 support@threepipers.com

📍 FormationData Systems Ltd

10 Brooklands Court,

Kettering Venture Park,

Kettering

Northamptonshire

NN15 6FD

Company number: 16398949

Email: support@threepipers.com